Arnab is an experienced Senior Leader from India. His career, over the last 25 years has panned across hospitality account management & Leading captive offshore customer experience centres, as well as third party set ups by large ITES players for some key customer across the globe. He has experienced the inception-to-transformation story of the BPM industry first-hand in India as he grew in his role and tenure.
Inclusive of my qualifications and experience in customer service and quality management systems, I have an ability to develop and maintain good relationships and network with colleagues, am assertive, proactive and a dynamic working person, reliable and very keen for challenges. I am outspoken and an enthusiastic learner who is always ready to learn for knowledge and excels in given tasks.
Craig Shalekoff has over 20 years BPO experience. with a proven track record, with ‘hands on’ experience, in developing and implementing major transformation projects and efforts involving large international BPO organisations. Craig has run multiple IT departments and has worked across Africa and Asia Pacific building multiple global networks.
Quinta Khan is a highly skilled and motivated Skills Development Specialist with a proven ability to execute tasks both effectively and efficiently. Over the years, she has successfully managed a series of skills development interventions including Contact Centre learnerships. Quinta is committed to fostering efforts that will lead to increased professionalism and growth in the Contact Centre industry.
Tel: +27 (0)10 003 0020
Email: info@ccmg.org.za
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